WASH Knowledge Management & C4D Specialist - 2015

PURPOSE OF THE POST

Under the guidance of the Chief WASH, responsible for the design, formulation, management, execution, monitoring and evaluation of a knowledge management and communications strategy, plan of action and programme activities in support of implementing an evidence based WASH country programme.

MAJOR DUTIES AND RESPONSIBILITIES

1. WASH programme knowledge management and communication programme strategy, plan and support implementation for advocacy and behavioural change

Designs, manages, and facilitates the implementation of programme communication strategy, plan of action and activities for strategic communication and promotion for social and behavioural change of both duty bearers (service providers) and rights holders (communities) in support of the WASH country programme delivery.

• In collaboration with UNICEF management and decision makers and planners of government, donor organizations, academia, NGOs and the private sector, the WASH Knowledge Management/ Communication for Development Specialist designs, manages and facilitates the implementation of knowledge management communication strategy and plans of action aiming at communities (rights holders) and duty bearers (service providers) through: (a) behaviour development/change at individual/household levels/schools; (b) social mobilization of civil society organizations; and (c) increased community participation in development programmes for positive social change, (d) advocacy for improved WASH policy, (e) advocacy for improved resource allocation to the WASH sector

• Makes viable recommendations on operational strategies in the areas of knowledge management, participatory communication, social mobilization and behaviour change and on appropriate materials and media to reach target audiences.

2. WASH programme knowledge products and communication materials

Organizes the research, development, pre-testing, and production of culturally relevant evidence based WASH knowledge management products and communication materials.

• In collaboration with partners, the WASH Knowledge Management/Communication for Development Specialist organizes and manages the formative research, development, pre-testing and production of culturally relevant evidence based WASH knowledge products and communication materials to ensure effective and efficient programme delivery, including facilitating behaviour change, where necessary.

• Supports the UNICEF global communications objectives and strategies through development of complementary country specific and local community materials.

• Ensures the quality, consistency and appropriateness of evidence based WASH knowledge products and communication materials that are developed, produced, and disseminated to local communities, government officials, other partners and the press.

3. Capacity building support

Develops training materials and activities to build capacity for WASH knowledge management and participatory behaviour change communication for rights holders and duty bearers.

• Develops training materials and activities to build capacity in knowledge management, participatory and behaviour change communication for personnel who are involved in the planning, implementation and evaluation of programme knowledge management and communication intervention, in support of programme sustainability.

4. Coordination and collaboration with government and partners.

Provides effective coordination and technical support to government counterparts and other partners in the development and strategic use of communication for social development.

• Develops partnerships and coordinates with communities, government, civil society, private sector, academia and media as a means of developing, reviewing and promoting the evidence based knowledge management and communications strategy and plan Provide technical support as required.

• Conducts knowledge exchanges among WASH sector partners to promote diffusion of good practice to WASH duty bearers

• Collaborates with government officials, community leaders, UN, pirvate sector, academia, media and bilateral agencies and NGOs in the organization of activities, operational research, advocacy and exchange of information and ideas supportive of programme knowledge management and communication goals and strategies.

5. Monitoring and evaluation

Monitor and evaluate programme activities and prepare monitoring and evaluation reports. Exchange findings, experiences, lessons learned and new methods with partners.

• Monitors and evaluates programme activities on the basis of applied WASH knowledge management communication research and frequent visits to project sites.

Provides technical support to establish systems for knowledge management to UNICEF and partners

• Analyzes and evaluates data to ensure compliance and achievement of objectives and recommend corrective action, when necessary, to meet programme/project objectives. Prepares monitoring and evaluation reports in accordance with the established guidelines, methods and procedures. Provides technical advice to programme staff, government officials and other counterparts, and coordinates and manages the evaluative elements of country programme milestone meetings, such as mid-term reviews, strategy meetings, previews and reviews and annual reviews.

• Disseminates knowledge management and communication research findings, ensures exchanges and sharing of experience, lessons learned, best practices, and new methods to government officials, programme staff, and other UNICEF partners.

6. Budget planning and management of program funds

Participate in the budget planning and ensure the compliance and the optimal appropriation of allocated programme funds.

• Participates in and contributes to the budget and programme review and planning. Establishes programme work plans, allocation of resources, and monitors progress and compliance.

• Monitors the overall allocation and disbursement of programme funds, making sure that funds are properly coordinated, monitored and liquidated.

• Takes appropriate actions to optimize use of programme funds. Improves programme efficiency, quality and delivery through a rigorous and transparent approach to programme planning, monitoring and evaluation.

WORKING CONDITIONS

Post is office-based, with frequent travel within the country.

IMPACT AND CONSEQUENCE OF ERROR

Type of decisions regularly made and the impact of those decisions.

Makes decisions on appropriate programme methodologies and approaches, technical resources required, quality and appropriateness of materials and tools produced, , allocation of financial resources, as well as a time-frame for various activities.

Type of recommendations regularly made and why they are important.

Makes recommendations on operational strategies in the areas of communication for development and behaviour change; on appropriate materials and media to reach target audiences; on the way in which programme communication should be integrated into specific programmes/ projects and on information management.

INDEPENDENCE

Post requires general guidance, but will take action in C4D and IM for the WASH programme based on wider strategy of UNICEF WASH humanitarian and development programmes and in consultation with Chief WASH and WASH teams in the provinces.

QUALIFICATIONS AND COMPETENCIES required to perform the duties of the post:

EDUCATION

Advanced university degree in the social/behavioural sciences, (Sociology, Anthropology, Psychology, Health Education, WASH), knowledge management, communications or related degree. Relevant experience may be considered in lieu of an advanced degree.

WORK EXPERIENCE

Minimum five years of progressively responsible professional work experience in the development, planning and management of social development programmes, including several years in developing countries, with practical experience in the adaptation and application of communication planning processes to specific programmes.

LANGUAGES

• Fluency in English

COMPETENCIES

Competency Profile

Core Values (Required)

· Commitment • Diversity and Inclusion • Integrity

ii) Core Competencies (Required)

• Communication [ III ]• Working with People [ II ] • Drive for Results [ II ]

ii)Functional Competencies (Required)

• Formulating Strategies and Concepts [ II ]

• Relating and Networking [ II ] • Persuading and Influencing [ II ]

• Applying Technical Expertise [ II ] • Entrepreneurial Thinking [ II ]

iii)Technical Knowledge ^[1][ ]

Specific Technical Knowledge Required(for the job) [ ]

· Knowledge of current developments in the fields of : communication for development, strategic communication planning, formative research and evaluation of communication interventions.

· Knowledge of inter-disciplinary approach in programme development and implementation in programme communication.

· Knowledge of and experience in emergency operations and management.

· Knowledge of and skills in programme communication networking, advocacy and negotiation.

· Knowledge of training/facilitation and impact evaluation of communication intervention.

· Computer knowledge, skills and practical experience, including internet navigation, network, telecom Ability to develop systems and tools for Information Managers to present information in multiple formats

· Advanced knowledge on mapping tools and map making process

· Strong knowledge of GIS/cartographic outputs

Common Technical Knowledge Required(for the job group) [ ]

•UN/UNICEF policy papers, relating to programme communication and programmes

•Executive Directives

•UNICEF programme manuals

•Communication for Development Guidelines

•UNICEF country programme plans

•Government development plans and policies

•UN agency agreements and joint policy papers

•Gender equality and diversity awareness

Technical Knowledge to be Acquired/Enhanced(for the Job) [ ]

•Understanding of UNICEF Mission and UNICEF Guiding Principles.

•Understanding of UNICEF programmatic policies, goals, visions, positions, policies, priorities, strategies and approaches (MDGs, UNDAF, MTSP, etc.).

•Understanding of Rights-based and Results-based approach and programming.

•Understanding of UN mission and system; and International Code of Conduct.

•Understanding of staff welfare and rights of staff members.

•Knowledge of emergency operations and security guidelines.

•Understanding of international humanitarian affairs and humanitarian work.

•Understanding of UNICEF policies and procedures for programming, operations and communication.

•Latest theory, methodology, technology and tools in the functional areas.

•Knowledge of the Programme Policy and Procedure (PPP) manual.

•Knowledge, skills and experience in community capacity building.

•Understanding of government policies, guidelines, legislation and strategies on various subjects.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.