Pakistan: Coordinator, Program Development & Quality

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

IRC has been working in Pakistan for over 30 years, and manages & delivers large, complex programs to meet needs in health, education, protection, environmental health and livelihoods for displaced, poor & conflict-affected communities. IRC works in partnership with local government and non-governmental organizations and international non-governmental organization (in consortium), and currently works in the Khyber Pakhtunkhwa, Punjab and Sindh provinces.

Job Overview/Summary: The Coordinator Program Development and Quality (CPDQ) provides ongoing support and strategic guidance to the country office on issues of program development, program quality, compliance, and donor relations. Reporting to the Deputy Director Programs, s/he serves as the donor focal point, and is responsible for managing a complex portfolio of grants, and potential commercial contracts, and for leading program and proposal development processes. The CPDQ works closely with the Deputy Director Programs and Partnerships Coordinator and consortium partners to ensure the quality of programs and reports and builds on quality relationships with implementing partners, and collaborates closely with the finance and operations teams to ensure compliance with IRC and donor requirements. Staff responsible to and supervised by the CPDQ is the Grants Manager, responsible for generating program reports and contributing to proposal development.

Major Responsibilities:

Strategic Leadership

• Provide guidance on issues of program development, program quality, compliance, and donor relations.


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  Contribute to strategic and sector planning.

  
  


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  Working closely with the Deputy Director Programs, Provincial, and Sector Coordinators; lead the program development process across all sectors.

  
  


• Strengthen and build the capacity of the team to develop creative, responsible, competitive concepts and proposals.

Program Development and Quality

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  Provide overall management of IRC Pakistan’s grants unit

  
  


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  Working closely with the Deputy Director Programs, lead the development of new program designs and proposals which fit within IRC Pakistan’s strategic objectives

  
  


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  Work closely with M&E and program teams to ensure that quality assessments are undertaken and used to inform program development

  
  


• Secure input from program teams and IRC technical units on project design


• Edit/draft proposals and concept notes


• Coordinate internal processes for securing feedback and approvals


• Support the development project budgets for concept notes and proposals.


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  Liaise with IRC HQs to finalize the submission of proposals

  
  


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  Liaise with other humanitarian/development actors to identify possible areas for collaboration and develop joint initiatives/proposals

  
  


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  Serve as the focal point between the country office and IRC grants and commercial contracts units in New York/London

  
  


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  Ensure the development of program log frames, work plans, and monitoring tools

  
  


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  Provide guidance to program and operations teams on issues related to grants and commercial contracts and compliance as requiredManage the Grants Manager and ensure that grants and financial tracking tools are updated, regular grant meetings are conducted with project teams, case studies and success stories are collected, a database of reference materials is maintained, and high quality reports are produced and submitted on time. Delegate additional tasks when necessary.

  
  


• Closely work with the Partnerships Coordinator and ensure that appropriate partners are identified for new opportunities, partners benefit from ongoing support and capacity building, and partners provide clear and accurate proposals, budgets and repor Additionally, work in close coordination with M&E, Thematic Coordinators, Finance, Supply Chain and HR.

Capacity Building

• Provide training to technical and field staff on donor regulations, requirements and best program design and reporting practices where needed.


• Strengthen the capacity of field staff to develop case studies and success stories for the IRC and donors

Representation and Coordination

• Serve as the focal point, in coordination with the Country Director and Deputy Director Programs, for all donor relations, grants/program development/commercial contracts related issues as needed.


• Participate in professional training and development activities, as needed or requested.


• Represent IRC positively and professionally in both internal and external relations and situations.


• Represent IRC in donor meetings and conduct presentations on IRC programs, as and when required.


• Support all functions to ensure consortium and donor requirements are understood and complied with.

Perform other duties as necessary and/or as requested.

Key Working Relationships:

Position Reports to: Deputy Director Programs

Position directly supervises: Grants Managerand all staff including managers, officers , interns of the Grants Department.

Indirect Reporting:

Job Requirements:

Education:

Post-graduate degree in International Development, International Relations, relevant social sciences or equivalent demonstrable experience in relevant fields.

Work Experience:

• Minimum of 6 years experience in the humanitarian/development field;


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  Demonstrated understanding of project design, management and implementation processes;

  
  


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  Proven experience in program development/donor relations;

  
  


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  Experience in program management strongly desired;

  
  


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  At least two years in an overseas posting;

  
  


• Demonstrated understanding of donor formats and requirements (ECHO, DFID, UNHCR, UNICEF, OFDA)


• Working knowledge of at least 2 of the IRC Pakistan’s program sectors;


• Previous experience of working in consortia projects, strong understanding of awards management and project management cycles in humanitarian contexts


• Proven experience in effective remote coordination with field teams, partners, and other key stakeholders preferred.

Demonstrated Skills and Competencies:

• Strong coordination and capacity building skills; Flexibility/adaptability to work in a diverse, multicultural team with due respect for Pakistani culture and norms;


• Proven ability to live and work in an unstable, insecure environment.


• Good attention to detail and analytical skills

Language Skills:

• Excellent spoken and written skills in English language;

Specific Security Situation/Housing:

Security in Islamabad and Pakistan remains unpredictable and the Coordinator Program Development and Quality is expected to comply with all IRC security policies and procedures applicable to international staff. As of posting, field access and travel is feasible but candidates should expect periodic limitations on movement and interruptions to program implementation. This is an unaccompanied post.

Others:

• Strong computer skills: must be competent in the use of Windows MS office programs (Word, Excel), email programs, etc.


• Willingness to travel outside Islamabad to field sites under demanding conditions.