Front Desk Officer

Job Title: Front Desk Officer

Function: Admin
Department: Business Support
Supervisory Position: NO

Reporting To: Manager
Location: Islamabad

Job Purpose

– The front desk officer is responsible for providing secretarial, clerical and administrative support in order to ensure that municipal services are provided in an effective and efficient manner.

– Descriptions of Duties/Responsibilities

– Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

– Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

– Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

– Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.

– Support in administrative tasks.

– Maage all cleanliness & non-clerical Staff.

– Schedule appointments and maintain and update appointment calendars.

– Receive payment and record receipts for services.

– Ensures knowledge of staff whereabouts and maintains accurate and complete sign -in/sign-out procedures for on-site staff.

– Perform duties, such as taking care of plants or straightening magazines to reception area.

– Process and prepare memos, correspondence, travel vouchers, or other documents.

– Keep a current record of staff members’ whereabouts and availability.

– Take orders for merchandise or materials and send them to the proper departments to be filled.

– Schedule space or equipment for special programs and prepare lists of participants.

– When on duty, ensures the reception station is staffed 100% of the time.

– Signs for deliveries when necessary and notifies recipients.

– Prints monthly report from postage system at the end of the last workday of the month and submits report to designated individual

– Maintain & monitor an adequate inventory of office supplies.

– Coordinate the repair and maintenance of office equipment.

– Assists in other duties as needed and directed.

Job Specifications (Qualifications)

Minimum Graduation

Knowledge & Competencies

– Good communication skills computer literate

– Proficient command on English speaking, Listening & writing.

– Applicant will be preferred if trained for Microsoft Office.

– The candidate should be hard working and self -motivated.

Work Experience

1-3 years preferably front desk & customer services.

Candidates meeting the criteria are encourage to apply