Unit Head Alternate Delivery Channels Application Support (Multan / Islamabad)

Job Description:

Provide First Level support to ADC Operations Unit.

To implement ADC projects for diversified services through alternate delivery channel.

To ensure that issues reported by ADC operations or Business
team(s), are identified and resolved in a timely manner.

To ensure that upgrade patches provided by the development team or external vendors have been effectively tested before implementation in the production environment.

Provide technological support to business for extending services delivery through ADC.

Plan implementation and up gradation of softwares with minimum or no disruption to business.

Skills Required:

- Management Skills
- Banking Application (ADC) Domain
- Experience of performing Functional Testing of software upgrades
- Expertise on Project Management Tools
- Excellent Presentation & Communication Skills
- Service Delivery Awareness

Minimum Experience required 20 years in General Management.

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