Customer Service Executive-Al Noor Sugar Mills Ltd. (MDF Board Division)
Customer Service Executive
Al Noor Sugar Mills Ltd. (MDF Board Division)
Requirements
Skills:
Should be Fluent in English
Good communications skills
Ability to listen and active problem solving
skills
Ability
to handle pressure
Responsibilities
- Answer calls professionally to provide information about
products and services, take/ cancel orders, or obtain details of
complaints. - Keep records of customer interactions and transactions, recording
details of inquiries, complaints, and comments, as well as actions
taken. Process orders, forms and applications. - Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Required Skills
- English
- Pressure Handling
- Active Learning
- Problem Solving
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