Scopist / Voice Writer, Transcriptions, Islamabad - S&P Global Market Intelligence

Job Description

Job Summary:Working closely with an exceptional team of Voice Writers, Scopists and Editors, you will be responsible for creating publication-quality transcripts of teleconference and webcasts of corporate earnings calls. You will be using Voice Writing method and speech-recognition software (primarily Dragon) to transcribe these calls and strive to deliver the best possible product.

You will be joining a dynamic team of 250+ counterparts in global locations. The team is comprised of Voice Writers, Scopists and Editors and provides countless opportunities to learn transferable skills & knowledge.

The Impact: Being a part of the team means getting in on the ground floor of something that is huge, exciting, and significant, and is going to revolutionize how transcripts are produced and delivered to clients.

The Career Opportunity:S&P Global Market Intelligence is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward exceptional performance with growth opportunities. Based on performance, planned growth & initiatives, you can emerge to a senior level expert within the Transcriptions team.

Qualification & Required Experience:

• At least a Bachelor’s/College Degree is preferable (no studies in progress) 


• At least 1-2 years of working experience in the Call Center industry is required


• Prior experience of working in a Transcriptions team is preferred


• For Scopist, you must be a ‘Touch-typist’ with a minimum typing speed of 55 words per minute; this is not a must requirement for Voice Writer but will be preferred

Role and Responsibilities: 

The major responsibility of a Scopist and Voice Writer essentially lies in working together in a pair, and further collaborating with the editor to create publication-quality transcripts of high speed, multi-speaker operating results conference calls involving specialized terminology. In addition to transcriptions, the team will assist in the collection of other Business Information – private company profiles, etc. Voice Writers & Scopists will have complete knowledge of the collection policies and tools.

• Each role is dependent on the other and must be coordinated precisely with the other team members to produce final output


• Work may be performed in either live-call or from recorded-call material


• Might be required to perform in either the role of Voice Writer or Scopist using real-time voice writing methods and computer-aided transcription software to produce final output within set quality control guidelines


• Might be required to proof and/or edit work performed by other Voice Writers or Scopists in order to meet quality control guidelines


• Collaborate with peers and Team Leaders to continuously improve the Transcriptions workflow process


• Collect other Business Information, such as private company profiles, as required by S&P Global

What will get you into S&P Global?

• Previous experience with speech recognition software, such as IBM ViaVoice or Dragon NaturallySpeaking is a plus


• Flawless written and oral communication skills in English


• Flawless listening skills


• Excellent eye, hand, and auditory coordination


• Ability to concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment


• Must be flexible and able to handle multiple tasks


• Exceptional attention to detail


• Strong ability to learn and apply new/emerging technologies


• Familiarity with financial markets and business organizational vocabulary is a huge plus