Diploma Electrical / Electronics / Telecom (Karachi)
Employer:
Industry: Engineering, Telecommunications
Location: Karachi, Pakistan
Job Description:
Fresh / Experience Diploma Holders required for Automation Industry.
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Showing posts with label Telecom. Show all posts
Showing posts with label Telecom. Show all posts
Wednesday, September 17, 2014
Employer:
Industry: Engineering, Telecommunications
Location: Karachi, Pakistan
Monday, June 11, 2012
Senior Franchise Coordinator Customer Services, Lahore - Warid Telecom Pvt Ltd
Job Purpose:
Provide support in monitoring and facilitating CS related activities for optimizing CS operations through franchise Centers in assigned area by complying established processes & procedures
Job Responsibilties:
Implement effective & efficient Customer Relationship Management across all franchisee in assigned area.Monitor and improve CS activities at Franchise in the assigned area by periodic and random visits.To ensure that the franchises are working as per the defined company policies and procedures in the assigned domainEnsure all CS related issues of the franchises in the assigned area are addressed properly and also to co-ordinate with different departments to ensure smooth operations at the franchise centers.Identifying the areas and suggest where re engineering of processes is required.Updates and other important information are shared with franchises in the assigned domain on timely basis.Co-ordination with Zonal Manager & CS-RDC department in arranging trainings for Franchises in the assigned area with proper monitoring & feedbackConduct follow up on trainings imparted and refresher training sessions along with assistance on as and when required basis.All CS related issues are identified and addressed proactively at the Franchises and issues logged are resolved effectively in the assigned area.Conduct periodic audit/reviews of the franchises in the assigned area.Monitor and analyze daily/weekly Franchise Customer Service Reports in assigned domain to find out area of improvements and current level of KPIs.Ensure effective and efficient coordination with related departments towards facilitating Franchises productivity.KPI’s:
Improve CS operations at Franchise CentersConduct monthly Franchise reviewsEnsure that all the issues pertaining to Franchisee are resolved and loggedConduct periodic & random visits of the franchises in the assigned territories100% self and franchise staff participation in CS related trainingsRequired Skills- Energetic & proactive
- Result oriented
- Good communication & interpersonal skills
- Team player
- Possess negotiation skills
- Good reporting skills
- Strong MS Office skills
- Reporting skills
View the original article here
Thursday, May 24, 2012
Regional Manager Radio Network Optimization, Karachi - Warid Telecom Pvt Ltd
Job Objective:
The role holder is responsible for the optimization of the regional part of Warid Telecoms cellular network to meet business requirements and to manage regional optimization team , providing line management, setting direction, vision and objectives for the regional office
Job Responsibilities:
Work closely with the other Regional Manager, radio network performance team and National Optimization Manager to ensure awareness of common issues and consistency and uniformity across the networkManage and support the growth in traffic to maintain network performance in line with KPI targets Liaise with other departments , equipment suppliers , vendors and other mobile operators as per business needsCDD- Support Roll- out Team in timely provision of Cell Design Data for integration of new sites for all vendors nationwide. Analyzing drive test reports for new launches sitesUnderstand the various parameters and setting available to us in Huawei and Ericsson network Complaints ensure timely resolution of customer complaints with due feedback to customer management team (CMT) Parameter analysis and propositioning verify default and non- default parameters and advise as to recommended figures Strategic optimization Manage new feature trial that would be quality / cost beneficent to Warid TelecomData Network- Manage Warid Radio Network performance and optimization team for ensuring optimized GPRS /EDGE network settingsTake Regional lead on making recommendation on Upcoming GSM related technologies and services for their feasibility of incorporation into Warid Telecoms network to meet business requirements and network improvementsRecruit and manage regional optimization team members where necessaryAssign tasks and responsibility and set objectives for Regional Optimization teamGroom team members technically, professionally and managerially as requiredEstablish a suitable development plan for the team members Field visit to area within assigned regionVendor and financial managementKey KPIs
Managing vendors and to ensure contracted network , KPIs are met across the regionEnsure resolution of regional customer complaints within defined SLAsTimely provision of CDDsDrive for resolution of KPI/ customer affecting issues Drive new feature trials > 60 % Network utilization for all network elements, subjected to minimum technical configurationRequired SkillsView the original article here
Analyst Network Audit, Lahore - Warid Telecom Pvt Ltd
Dr. Bilal Rasool Engineering
Joining Warid Telecom has been a learning experience, with each day offering a host of different challenges. Besides addressing all these tasks at-hand, the professionalism and competencies within Warid, see more
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Monday, March 19, 2012
PHP Web Developer, Lahore - Fast Developers International Telecom (Pvt.) Limited
Proficient with OO programming concepts
Languages/Technologies English, xHTML, CSS, PHP, pgsql, MySQL, JavaScript, XML, jQuery
Applications/Methodologie s MVC frameworks, CodeIgniter, Coda, MySQL, SQL Server, Apache, myPHPAdmin, Adobe Creative Suite, Subversion, Mercurial
Platforms Linux, Windows
Expert in HTML, CSS and JavaScript and experience using JS libraries such as jQuery
Knowledge of designing and programming relational databases, including setup/administration (ideally MySQL and Postgresql)
Experience with SOAP Web Service APIs
Experience using SVN or similar version control software
Experience with Perl with Linux command line and Apache setup and configuration is a plus
Must be a problem solver and analytical thinker
Strong interpersonal and communication skills
Proactive manner
Works well in a team environment, but also capable of independent work
Able to manage and prioritize multiple projects
View the original article here
Monday, March 05, 2012
Administration Coordinator, Lahore - Vision Telecom (Pvt) Ltd.
Vision Telecom (Pvt) Ltd. Click here to view company profile. Key responsibility of this post is to take care of daily telephone calls operations. Responding to all stake holders of Vision Telecom in a very respectable manner and keep track of all calls. Additionally, candidate will be looking after Administration and HR functions of the company.Candidates must be fluent in English writing and verbal communication. Candidates are required to have command over MS office. Candidates must posses experience in record keeping and management.
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