Phone Banking Officer-IBEX Global - A TRG Company
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Working Hours: 9 hour shift
Requirements (Education): Bachelors qualified
No. of Vacancies: 10
Skills & Abilities:
·
Proficient with MS Office particularly MS Excel
(Spreadsheet)
·
Possess Knowledge of Call Centre Operations
·
Must be flexible to work in shifts
·
Excellent communication skills
Age limit: 18 to 30
Perks: Medical Insurance, Permanent Employment
Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves
Encashment, Referral Bonus
Gender: Male & Female
Job Shift: On Rotation
Job Type: Full-time
Salary: 12,000 to 18,000 per month
Transport: Conveyance will be provided to
females only, males own transport.
Job Location: Karachi
Last date to apply: 15th – March –
2016
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Send us your CVs on: careers.pk@ibexglobal.com
*Email Subject should be “Phone Banking Officer”
‘We don’t create
jobs, we make careers!’
IBEX Global – Vacancy
Alert!
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Title of the Job: Phone Banking Officer
Brief description of the job:
·
Answer calls professionally to provide
information about products and services, take/ cancel orders, or obtain details
of complaints.
·
Keep records of customer interactions and
transactions, recording details of inquiries, complaints, and comments, as well
as actions taken. Process orders, forms and applications.
·
Follow up to ensure that appropriate actions
were taken on customers’ requests.
·
Refer unresolved customer grievances or special
requests to designated departments for further investigation.
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