Head of E commerce
Orient Electronics (Pvt.) Limited is one of the leading & fastest growing consumer electronics company in Pakistan. The Company currently has challenging positions with requirement as under: Head of E commerce. Interested candidates must share their CV’s Job Responsibilities:
- Ownership and management of Customer Experience including Design & Aesthetics, Content, Navigation, Information Architecture, Branding/Marketing, Performance, Functionality.
- Responsible for integration of ground operations with technology, core operations and finance functions
- Ownership and management of Internet marketing including social media integration
- Ownership and management of Technical Infrastructure
- Ownership and management of SEO measurements and monitoring methodologies
- Direct and manage internal and external teams
- Provide SEO/SEM/PPC and Internet Marketing thought leadership, innovation and process improvement initiatives
- Monitor online and mobile shopping trends, and maintain knowledge of competition and opportunities
- Monitor and report metrics on customer satisfaction
- Identify and communicate opportunities for optimization, profitability growth, and improvements
- Work cross-functionally with IT, external development partners, and various agencies to drive new traffic to the sites and improve the shopping experience
- Work with IT and external developers to ensure production deadlines are being communicated and met and daily workflow process is optimized
- Manage customer reviews, FAQs and coordinate with customer service and operations teams
- Manage ongoing site updates via Magento Enterprise suite, including updating merchandise assortment, creative, and other site elements
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