Enterprise Support Engineer

* Responsible for initial installation, Configurations, and Post-Sales support in house and customer site

* Troubleshoot and resolve daily problems faced by our valued customer and in house infrastructure etc.

* Introduce new technologies and train team members.

* Troubleshoot and resolve daily problems faced by our valued customer and in house infrastructure etc.

* Introduce new technologies and train team members.

* Administration and Support of Virtual infrastructure (VMware/Hyper-V), Citrix

* Follow operational procedures for on-going support, change management, incident and problem management.

* Provides technical expertise support applications and technologies in a large scale 24x7x365 environment.

* provide 24×7 support for HP enterprise Server/SAN/HPN, Fortinet, CISCO products