Customer relation officer & Receptionist required 2015 Jobs Pakistan Jobz.pk - 2015

– Providing prompt and professional replies to all customer feedback

- Providing follow up action on passenger feedback and managing requests for compensation, where appropriate

- Co-ordinating investigations on cases with the appointed Law Firm and Head Office.

- Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action

- Monitoring and carrying out analysis of customer feedback

- Recording passenger feedback details in the Customer Relations Management System for producing management reports

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. You can apply online at vacancy after registering at http://www.jobz.pk site.