Pakistan: Country Representative, Pakistan
About CRS:
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Background:
CRS has been in Pakistan for over 60 years. Current priority programming areas include: primary education, especially for girls; drought mitigation activities; protection assistance for Afghan refugees; and emergency response and early recovery programing. In FY15, the country program mounted four separate emergency responses that included: IDPs in KPK Province, Drought in Sindh, Floods in Punjab and Earthquakes in KPK. Due to influx of emergency funds and ongoing development activities, the country program currently manages a portfolio of more than $7 million. This funding comes from CRS emergency restricted funds and a wide range of external donors including the US Government, UN, and numerous CI members.
CRS Pakistan’s main office is in Islamabad where INGO and Government coordination activities are centered. Programming activities are conducted in field offices or base stations located in three provinces:
Besham- Khyber Pakhtunkhwa (KPK) Province, implementing a primary education program in two districts of KPK Province and ongoing earthquake programming.
Quetta- Baluchistan Province, implementing BPRM funding to support Afghan Refugees and host communities.
Jacobabad- Sindh Province, implementing and primary education program.
Mithi, in Sindh Province, implementing drought mitigation activities.
Chitral- EQ and Flood response programming.
Currently, CRS Pakistan works with 10 local non-governmental organizations/implementing partners throughout the country. CRS/Pakistan has technical experts in education, emergency programming, M&E, and partnership that are resource for assisting sub-offices with program quality.
The CRS Country Representative for Pakistan is responsible for overall leadership and management of the CRS offices in the country, including stewardship of agency resources, operational excellence, program quality and implementation, and performance management of human resources. The Country Representative is CRS’ principal representative to the Catholic Church, local government, donors, international organizations, and local civil society organizations.
This position requires an individual with strong leadership abilities; representational, communication, and risk management skills; and a facility for developing networks to build partnerships and diversify program resources. S/he will be responsible for the overall coordination and strategic direction of the country program in the short- to long-term; provide necessary coaching and supervision for senior managers directly under his or her supervision; ensure high quality program design and implementation; ensure efficient management of public grants and private funds for compliance and high quality reporting; and provide oversight of the financial management systems.
Primary Functions
Leadership/Representation:
Provide leadership at the country program level to ensure staff understand and work towards the long-term vision and strategies of CRS in the country program.
Develop strategies to ensure strong representation to the Church, United States Government, local governments and authorities, international organizations, private sector, research institutions, international and national PVOs, and other appropriate networks.
Develop and maintain strong partnerships with local implementing partners such as Church as well as other local and international agencies.
Represent CRS at the highest levels in the country program.
Seek and pursue opportunities to raise the profile of the work of CRS and its partners, as well as the needs and challenges of program participants.
Strategic Direction, Program Quality and Growth:
Set the strategic vision and direction of the country program to serve more people with the highest quality programming possible, and secure the necessary resources to ensure its realization.
Align programming to Agency and Regional strategies, and guide the process of developing appropriate programs and annual work plans.
Manage ongoing programs and develop and design new programs in the areas of health, agriculture-livelihoods, emergency preparedness and response, and institutional strengthening in line with the regional and partner strategies.
Ensure country program coherence with Agency and Regional strategies through communication with Regional Director and regional technical staff; with national strategies through coordination with relevant national agencies, government and donors.
Ensure program quality through implementation of country-specific project review systems, comprehensive Monitoring & Evaluation, Accountability and Learning (MEAL) systems and staff/partner development.
Enhance MEAL with increased utilization and linkages to ICT4D and ICT4E technologies across the country programs.
Remain current on national and regional issues impacting CRS country program and partners, and develop responsive strategies to ensure the CRS mission is carried out appropriately.
Ensure country program alignment and involvement in meeting the objectives of the agency strategic objectives.
Oversee short- and medium-term strategic planning for implementation of high quality programs.
Identify opportunities for appropriate expansion and growth of programs, and the acquisition and investment of human resources.
Ensure that programming quality and operational excellence standards are coherently integrated and upheld for maximum performance.
Stewardship:
Ensure operational excellence to achieve optimal efficiency and cost effectiveness in all functions and operations of the country program, whether quality/technical assistance, finance, material resource management, growth, administration, information technology, audit, etc.
Ensure that systems are in place to enable CRS country program adheres to CRS and donor policies and procedures, and that those policies and procedures are understood by all Staff.
Ensure compliance with all CRS and donor administrative and financial requirements and regulations.
PStaff Performance Management and Development:
Supervise and mentor staff, including development of performance plans and assessment of performance.
Provide constructive feedback and counsel on appropriate career paths and professional development for CRS staff.
Oversee the management, coaching and development of national and international staff to build a cadre of skilled and committed personnel.
Ensure application of principles of a just workplace and diversity, and promote staff care and well-being.
Security and Emergency Response Management:
Oversee the management of all security issues, including appropriate response to emergency situations as they arise.
Create and maintain a culture of safety and security throughout the country program.
Keep security, evacuation and contingency plans current and revise annually, or as necessary, and ensure adherence by all CRS staff.
Lead and manage emergency responses.
Communications:
Ensure open communications and encourage principles of a just workplace.
Maintain a healthy and empowering office environment that encourages honest communication between CRS staff and partners.
Ensure positive and productive communication with the Catholic Bishops Conference and with partners, especially Church, supported by CRS.
Ensure open communications with regional management staff, regional technical advisors, and HQ departmental staff.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
· Serves with Integrity
· Models Stewardship
· Cultivates Constructive Relationships
· Promotes Learning
Country Representative Competencies
These are rooted in the mission, values, and principles of CRS and used by each country representative to fulfill his or her responsibilities and to achieve the desired results.
· Leads toward Strategic Results
· Manages Risk and Complexity
· Represents and Partners Strategically
· Champions Learning and Performance
Qualifications:
• Masters in International Development/Relations or related field
• 8 years of progressively responsible experience in PVO leadership and management
• Previous experience managing a large-scale PVO country program
• Experience managing a variety of complex, high-value donor-funded (USG, Global Fund, UN, etc.), including consortium leadership initiatives
• Demonstrated success in program development and fundraising
• Deep understanding and proven experience working with local and Church partners with the aim of building their capacity to expand their own influential voice and programming goals
• Proven ability to negotiate and work with local government and organizations
• Strong interpersonal, communication and organization skills as well as solid, well-balanced judgment, vision and maturity
• Ability to operate successfully amidst complexity and uncertainty
• Demonstrated effectiveness with short- and long-term planning, as well as financial, human resource, and program management
• Experience with institutional strengthening and partnership building helpful
• Ability to work effectively in diverse environments and under pressure
• Ability to cope with multiple priorities in a timely manner with high quality outcomes
• Demonstrated understanding of the importance of staff development
• Fluency in English and French
• Familiarity with West and Central Africa a plus
Personal/Professional Skills:
• Strong interpersonal, communication and organizational skills as well as good judgment and vision.
• Strong written and verbal communication skills.
• Familiarity and/or appreciation of the social teachings of the Catholic Church and its structure; ability to work well within this framework
• Commitment to the Agency’s mission and strategy
Key Working Relationships:
Internal – EMECA Regional Director and Regional team, and HQ departments, as applicable.
External – Catholic Church Officials and agencies, local partner organizations, host country government agencies, donor agencies, international and national non-governmental organizations, UN agencies, foreign governments.
Physical Requirements/Environment:
The position requires internal travel 30% of the time on average.
Disclaimer Clause:
This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.
EOE
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