Monday, May 16, 2016

Phone Banking Officer-IBEX Global - A TRG Company


Skills & Abilities:


· Proficient with MS Office particularly MS Excel (Spreadsheet)


· Possess Knowledge of Call Centre Operations


· Must be flexible to work in shifts


· Excellent communication skills 




‘We don’t create

jobs, we make careers!’


IBEX Global – Vacancy

Alert!


o
Title of the Job: Phone Banking Operator



Brief description of the job:


·
Answer calls professionally to provide

information about products and services, take/ cancel orders, or obtain details

of complaints.


·
Keep records of customer interactions and

transactions, recording details of inquiries, complaints, and comments, as well

as actions taken. Process orders, forms and applications.


·
Follow up to ensure that appropriate actions

were taken on customers’ requests.


·
Refer unresolved customer grievances or special

requests to designated departments for further investigation.



Working Hours: 9 hour shift



Requirements (Education): Bachelors qualified



No. of Vacancies: 10



Age limit: 20 to 30



Perks: Medical Insurance, Permanent Employment

Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves

Encashment, Referral Bonus



Gender: Male & Female



Job Shift: On Rotation



Job Type: Full-time



Salary: 13,000 to 18,000 per month



Transport: Conveyance will be provided to

females only, males own transport.


o
Job Location: Karachi 




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