Help Desk Engineer at Samaa Tv

Required Help Desk Engineer at Karachi

Minimum Knowledge, skills and experience requirements

Bachelor degree preferably in IT or relevant qualification

Minimum of 6 months to one year experience in maintaining sophisticated IT environment

Responsibilities:

The principal responsibilities of the Help Desk Engineer are to:

• Support the Line Manager in ensuring that all devises and equipment at the newsroom is functioning without interruption at all.


• Respond in a timely and efficient manner to all technical issues and problems that arise.


• Perform routine and critical maintenance tasks in an efficient and timely manner as directed by the Line Manager


• Ensure technical competence and updating of all operational staff to perform their roles


• Update knowledge and skills on an ongoing basis


• Independent technical troubleshooting and logical problem analysis in a high pressure and uncertain environment


• Ability to plan and prioritize multiple tasks simultaneously and resolve problems


• Ability to adapt approach and behavior to changes in the work environment

Relevant candidates should send their CVs.