Thursday, February 25, 2016

Customer Support Specialist - International



‘We don’t create jobs, we make careers!’


IBEX Global – Vacancy Alert!


  • Title of the Job: Customer Support Specialist – International

  • Brief description of the job (Optional):

  • Timely preparation of rates and quotes for customers and overseas agents.

  • Collaborate and build relationships with customers to strengthen service competitiveness

  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.

  • Timings: 9 hours shift

  • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

  • of Vacancies: 10

  • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

  • Ability to work in a blended operations and customer development role

  • Self-motivated, assertive, and respond to brand metrics.

  • Manages complex transactional or emotional customer situations promptly and professionally.

  • Ability to multi-task in a fast paced environment with rapidly changing priorities

  • Contributes to building a positive team spirit and puts success of team above their own interests.

  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

  • Salary: upto Rs. 45,000/-

  • Transport: Conveyance will be provided.

  • *Email Subject should be “Customer Support Specialist International”



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