Customer Service Executive - Domestic

Job Description:

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.


• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.


• Follow up to ensure that appropriate actions were taken on customers’ requests.


• Refer unresolved customer grievances or special requests to designated departments for further investigation

Required Skills:

• Proficient with MS Office particularly MS Excel (Spreadsheet)


• Possess Knowledge of Call Centre Operations


• Must be flexible to work in shifts


• Excellent communication skills

Required Qualifications:

• Graduate


• Bachelors Degree preferably in Commerce / Arts / Communication

Number of Vacancies: 10
Working Hours: 9 hour shift
Gender: Male & Female
Required Maximum Age: 30
Job Shift: On Rotation

Job Type: Full-time

Salary: Rs18,000.00 /month

Job Location:

Required education: