Assistant Manager Software Development ESS-PTCL

Primarily responsible for development and implementation of ESS (Enterprise Support Systems) software solutions  and implementation. Also responsible for Software testing and documentation.

Major Responsibilities

ESS (Enterprise Support Systems) Solutions

• Assist in managing the ESS Solutions (ERP – SAP)


• Evaluating  and monitoring Vendor KPIS and SLAs for COTS Solutions•Issue resolution and responding back to the Application end users as per the agreed OLAs


• Ensure timely escalation of performance issues to the IT Operations teams.


• Coordinating with the demand management team for downtimes and release/patch deployment as per the requirements

Development and implementation of software’s:

• Development /implementations of new software (System sand databases)


• Deployment of new software.

Maintenance of Software’s:

• Maintenance and support of new software.


• Optimization and performance improvement.

Trouble shooting

• Provide solutions to problems faced by development team.

Conduct requirements analysis

• Requirement gathering and analysis of new software.


• Preparation and implementation of best algorithms.

New Software Developments

• Conversion of business requirements into technical solutions


• New software solutions developments•Maintenance of existing soft wares and provide support for existing soft wares

Any Other Projects Assigned by the Supervisor