Customer Service Executive - International

Ibexglobal is seeking a Customer Service Representative“International” to join our Global Team. Individual having the Ability to read, write, and speak English fluently with good American or Neutral accent “ONLY”. Fresh candidates are encouraged to apply as well.

Perks:

• Salary up-to Rs. 45,000/-


• Annual increment (s)


• Medical for immediate family


• Paid over time


• Incentives


• Annual Leaves


• Leaves encashment


• Referral Bonus


• Holistic training and development program

Growth opportunity, eligible to apply for any IJP (Internal Job Posting) after serving one year with the company.

Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

• Timely preparation of rates and quotes for customers and overseas agents


• Collaborate and build relationships with customers to strengthen service competitiveness


• Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Skills Required:

Knowledge, Skills and Abilities:

• Ability to work in a blended operations and customer development role


• Self-motivated, assertive, and respond to brand metrics.


• Manages complex transactional or emotional customer situations promptly and professionally


• Ability to multi-task in a fast paced environment with rapidly changing priorities


• Contributes to building a positive team spirit and puts success of team above their own interests.

If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.