Customer Support Executive (International)

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
 - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
 - Follow up to ensure that appropriate actions were taken on customers’ requests.
 - Refer unresolved customer grievances or special requests to designated departments for further investigation
 
Required Skills:
- Proficient with MS Office particularly MS Excel (Spreadsheet)
 - Possess Knowledge of Call Centre Operations
 - Must be flexible to work in shifts
 - Excellent communication skills
 - Fluency in English
 
Required Qualifications:
Number of Vacancies: 10
Working Hours: 9 hour shift
Gender: Male & Female
Required Maximum Age: 35
Job Shift: On Rotation
Job Type: Full-time
Salary: Rs45,000.00 /month
Job Location:
Required education:
- High school or equivalent
 
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