Customer Service Executive - International

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.


• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.


• Follow up to ensure that appropriate actions were taken on customers’ requests.


• Refer unresolved customer grievances or special requests to designated departments for further investigation

Required Skills:

• Proficient with MS Office particularly MS Excel (Spreadsheet)


• Possess Knowledge of Call Centre Operations


• Must be flexible to work in shifts


• Excellent communication skills


• Fluency in English

Required Qualifications:

Number of Vacancies: 10Working Hours: 9 hour shiftGender: Male & FemaleRequired Maximum Age: 35Job Shift: On Rotation