Customer Support Executive

Urgently We are looking for energetic and motivated Female individual for our client Office located at Shahrah-e-Faisal, Karachi.

Job Title: Customer Support Executive, Gender: Female, Qualification: MBA (Marketing) Work Timing: 9am to 5:30pm

Job Description:
• Sales
• Answers questions and provides assistance to potential and current customers
• Able to conduct face to face meeting with prospects and clients
• Up-selling and cross-selling while discussing the offered product with all customers
• Meeting or exceeding monthly / quarterly / annual customer support team goals
• Demonstrating excellent oral and written communication skills
• Using knowledge base / training material to resolve customers concerns
• Follow up the leads
• Working in a professional environment with a professional attitude
• Must Be Committed regarding the work
• Must have quality to gain the work load
• Must be willing to go outside to conduct meeting with clients

Job Specification:
• Fluency in written & spoken English language
• Capability to understand and follow the procedures and advise customers accordingly
• Patience and anger management skills
• Telesales Experience will be preferred

Required Skills:
Individuals who have excellent communication skills, both verbal and written

Required Experience:
At-least 2 years of experience of Sales (Preferably in IT industry)

Salary scale: 18,000 to 32,000 depending upon experience.

Candidate matching above criteria may send their resume on  by 11 March 2016. Please mention “Application for Customer Support Executive” in subject line only shortlisted candidate will be contacted.