Program Manager- Head of Office
Relevant Experience:
Minimum 5-7 years experience in a program management position, preferably in a developing country or post conflict setting, with supervisory responsibilities in administration, finance, logistics and security.Minimum of 3-5 years of staff management experience.
Relevant university degree (international relations, social sciences, business management, public administration, operations, international development, or related field). Masters degree preferred. Experience in managing multi-sectoral programs in a context of relief or recovery.Strong budget and financial control/management skills & experience.Excellent administrative, communications, and decision-making skills.Experience liaising with local officials, local NGO agencies and donor representatives.UN or INGO experience is preferred.
Job Description:
PRIMARY DUTIES/RESPONSIBILITIES
Representation
Build and maintain good working relationships with local authorities, government officials, UN representatives, INGO’s representatives, community leaders, and local NGO's.To Assist the Country Office Team in developing relationships with county and state administration.Attend coordination meetings and external relations.Accompany donor representatives and other official visitors on field visits.Ensure the solid integration of support services (finance, logistics, administration and human resources).Supervise Operations
Increase the quality of the operations management challenged by recent growth.Provide overall management of Quetta office and other sub offices in province.Ensure operational procedures and guidelines are properly implemented.Assume overall responsibility for the security and safety of staff and assets within the area of responsibility.In coordination with the Security Officer, implement, revise and maintain written security procedures and protocols.Provide regular update on context analyses (situation reports). Ensure the technical teams report any incidents they come across in order to evaluate the security level and to constantly improve our knowledge of all the aspects that influence people's lives in the area.Ensure that ARC and donor procurement procedures and policies are fully implemented and respected.Implement and maintain verifiable internal financial controls.Supervise budget and cash flow.Ensure that reports submitted to the country office are timely, accurate and appropriate.Provide regular situation updates to the country office.Program Development / Implementation
Support Program Coordinator by providing input for program development and expansion into other key areas based on knowledge and information gained from the field operations.Ensure appropriate coordination between the thematic leadership unit and field operations.Provide support to M&E in terms of internal and external program/project evaluations as necessary and ensure the execution of baseline, periodic, and final evaluations. Also provide support on M&E reportingEnsure learning by the country program from relevant best practice (externally and internally) and assessing performance regularly against agreed program objectives and indicatorsCoordination of Program Activities
Ensure a timely and high-standard implementation of ARC Pakistan projects in the area(s) of responsibility (AOR).Assess emerging needs and recovery priorities of the target population and develop concept papers in response to the needs identified.Ensure timely submission and coordination with all technical teams and M&E for the drafting and revision of all donor reports.Assess expansion and program development plan and advise on appropriate strategy for coverage and supportAssess intervention gaps in AOR and propose appropriate response strategies.National Staff Capacity Building and Supervision
Supervise all personnel and program support activities in the AOR, including security management.Ensure that the supervised staff run and report the program according to proposed activities.Ensure appropriate implementation of HR policies in the provincial office and advise management on relevance in view of changing contexts.Supervise and build capacity for the competencies of all the field based staff.Ensure appropriate gender, and ethnic diversity within the program team.Encourage a team culture of learning, creativity and innovation.
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