Job Description
Interviews will be conducted tomorrow between 2-3 pm at given address:
1. Good Communication Skills.
2. Computer Literate.
3. Handle clients and day to day affairs.
4. Internet surfing for required information.
Candidates can come without appointment at the given time & address.
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Job Detail:
American Company is seeking highly skilled customer service Manager to Lead it’s Karachi office’s night shift. Must have 5 years of call centre management experience and excellent English skills. We offer competitive salary, financial incentives and other benefits.
Email CV to: southbaycorp@hotmail.com.
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Job Description:
A Healthcare and IT hardware company seeks (Male/Female) Front Desk Customer Relation Receptionist
A confident personality with full command over spoken and written English and sound education background.
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Job Description:
Vital Soft is looking for Customer Support Trainee whose main purpose is to liaise with the customers via email, calls or by any other communication medium to resolve their queries within a reasonable time period or as per nature of the query. Candidate should have the knowledge of system Installation, networks and hardware issues along with the knowledge of database, Deployment, analytical solution, Sql 2005, Sql 2008
- Fluent English and good customer handling skills are must.
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Description : CUSTOMER SERVICE EXECUTIVE
CUSTOMER SERVICE EXECUTIVE. We are looking for enthusiastic persons to provide product support for our International customers. Candidates must have excellent communication skills in English Language as well as good computer skills. All training provided. Working hours-1pm to 10pm Monday to Friday. Excellent package and career potential. Send Full CV with the words “Customer Support” in subject line of email to cs@x-t.com.Contact : cs@x-t.com.
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We are looking for a highly motivated individual with prior experience in handling support queries for International clients (US in particular). Position holder will be responsible for carrying out support related activities for our online design website. Duties require excellent verbal and written communication skills, the ability to communicate easily and professionally, good reporting skills and the ability to manage ticketing system.Job Responsibilities:
Handling customer queries via phone call/email/ticket system and live chat
Please note that this is a 3rd shift job starting from 0700 PM to 0300 AM
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We required female office assistant who will work as Customer Service Executive. Selected candidate should be able to deal with walk in clients and also answer phone queries.
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Job Purpose:
Provide support in monitoring and facilitating CS related activities for optimizing CS operations through franchise Centers in assigned area by complying established processes & procedures
Job Responsibilties:
Implement effective & efficient Customer Relationship Management across all franchisee in assigned area.Monitor and improve CS activities at Franchise in the assigned area by periodic and random visits.To ensure that the franchises are working as per the defined company policies and procedures in the assigned domainEnsure all CS related issues of the franchises in the assigned area are addressed properly and also to co-ordinate with different departments to ensure smooth operations at the franchise centers.Identifying the areas and suggest where re engineering of processes is required.Updates and other important information are shared with franchises in the assigned domain on timely basis.Co-ordination with Zonal Manager & CS-RDC department in arranging trainings for Franchises in the assigned area with proper monitoring & feedbackConduct follow up on trainings imparted and refresher training sessions along with assistance on as and when required basis.All CS related issues are identified and addressed proactively at the Franchises and issues logged are resolved effectively in the assigned area.Conduct periodic audit/reviews of the franchises in the assigned area.Monitor and analyze daily/weekly Franchise Customer Service Reports in assigned domain to find out area of improvements and current level of KPIs.Ensure effective and efficient coordination with related departments towards facilitating Franchises productivity.KPI’s:
Improve CS operations at Franchise CentersConduct monthly Franchise reviewsEnsure that all the issues pertaining to Franchisee are resolved and loggedConduct periodic & random visits of the franchises in the assigned territories100% self and franchise staff participation in CS related trainingsRequired Skills- Energetic & proactive
- Result oriented
- Good communication & interpersonal skills
- Team player
- Possess negotiation skills
- Good reporting skills
- Strong MS Office skills
- Reporting skills
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We are looking for an experienced and highly skilled Content Writer for our Customer Support Department. Position holder will be responsible for carrying out support related writing activities for our online design website.
MANDATORY: Excellent English writing skills are a MUST. Masters Degree holders (preferably Journalism or English majors) or O/A Levels graduates are encouraged to apply for this position.
Job Responsibilities:
Identifying issues and resolving those within a given time frame.
Liaison with other departments including US office.
Handling customer queries via phone call/email/ticket system and live chat
Keeping record of all deliveries and ensuring that project deliverable are sent to client on time.
Maintaining customer records - Keeping track of orders, up sells and monitoring of design projects
Good reporting skills and ability to provide valuable guidelines to customers.
Exceptional Writers are encouraged to apply and will be considered for senior support position after training
NOTE:
- Please note that this is a 3rd shift job starting from 0600 PM to 0200 AM
- Pick and Drop Facility will be provided
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Location:Rawalpindi, Islamabad.
Job Description:
We are looking for experienced Customer Sales Representatives for our Call Center to work with our friendly team.
The candidate should speak fluent English (American/ Neutral Accent) and responsible for making outbound calls to customers based in USA and generating Sales on them.
Previous Experience in the call center industry will be an added advantage, Non Experience candidates may also apply if they have the skills mentioned below.
Customer service representatives provide telephone and online assistance to our clients.
Duties include:
- Calling international clients and Making Sales on US Campaigns
- Managing CRM application
Also the candidate must have the following
1. American accent
2. Should be able to speak English fluently with full confidence
3. Must have International Call Center Experience
We are on a fast track within the BPO industry and are seeking highly skilled Customer Sales professionals to take us even further.
So if you are looking for a better job opportunity then please apply. Let’s take your career to new heights with Outreach BPO.
We may have your next GREAT JOB OPPORTUNITY!!!
Skills Required:
- The capability to understand and follow the procedures and making Sales as per the guidelines
- Excellent Communication Skills
- Patience and Anger Management Skills
- Must be a quick learner, to get trained on the Campaign, Use of Rebuttals, Script Flow
- Ability to use a Computer
- Excellent relationship building skills
Previous Call Center Experience will be Added Advantage
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Full Time/Permanent ( firstshift )Nybble Tech, a website agency located in Karachi which has clients all over the world including USA, UK, Australia and Middle East needs a dedicated Customer Support Representative which can interact with customers to provide and process information in response to inquiries, concerns and requests about products and services through online web chat, email and telephonic calls.
Main Job Tasks and Responsibilities
Deal directly with customers either by web chat, emails or telephone calls.Respond promptly to customer inquiriesDeal with complaints in a professional and timely fashion.Handle and resolve customer complaintsObtain and evaluate all relevant information to handle inquiries and complaintsPerform customer verificationsProcess orders, forms, applications and requestsDirect requests and unresolved issues to the designated resourcePeep records(logs) of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenCommunicate and coordinate with internal departmentsFollow up on customer interactionsReport to Project Manager for all QueriesEducation and Experience
High school diploma, general education degree or equivalentKnowledge of customer service principles and practicesKnowledge of relevant computer applicationsAbility to type fastNumeric, oral and written language applicationsProduct knowledge (Relevant training will be provided)Key Competencies
Excellent communication & interpersonal skills ? both verbal & written which will enable you to deal with external and internal parties in a professional manner, developing solutions and communicating these across the organization as efficiently as possibleExcellent Interpersonal skillsExcellent Communication skills - verbal and writtenExcellent Listening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientationStress tolerance- Excellent Grammar, Spelling and Punctuation.View the original article here
Job Description:
An outstanding opportunity has arisen with a successful and expanding Call Center located in Islamabad.
This opportunity is for Customer Sales Representatives.
The Company offers comfortable working environment, free training and attractive salary/incentive package.
SKILLS REQUIRED:
?- Fluency in English language.
- Capability to understand and follow the procedures.
- Patience and anger management skills.
?- Highly Motivated.
- Team Player.
- Innovative Thinking.
- Knowledge of the Program, Use of Rebuttals, Script Flow.
- Goal-oriented, determined, punctual.
- Must have Selling/Convincing Skills.
The Package:
- Basic salary + Incentive : Rs. 15,000 – Rs. 30,000
APPLY NOW!! This is a live vacancy and the client is looking for an immediate start.
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Good Analytical and Creative thinking skills
Good Interpersonal and Motivational skills
Experienced in coordination and team work
Good Verbal and Written Communication Skills
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Job Description:
Well Groomed, Beautiful and Good Looking, Soft Spoken Female required to deal with Customers on Telephone.
Good Command over English and Urdu essential.
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--Handling customer queries
--Providing excellent customer service
--Oral and written communication
--Being professional and flexible
--Managing stress
--Resolving problems
--Being driven and positive
--Managing multiple tasks
--Meeting targets
--Administration and organization
--Being sales oriented
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