Deputy Head of Office
Context:
CRS Pakistan started its operations in 1954 and currently working in areas of education, HIV/AIDS, drought mitigation, water and sanitation, livelihoods, legal assistance to refugees. Alongside this, CRS continues to work in the areas of emergency response, disaster preparedness and mitigation.
The monsoon rains in July / August 2010 resulted in flooding inPakistan. Large parts of every province and administered territory from the southwest to the north-east were considered flood-affected. According to the government, more than 14 million people live in these areas. CRS started relief operations in Sindh, Balochistan and KPK. The Deputy Head of Office ensures high quality programming, strong partner and external stakeholder relationships, and high quality program support to CRS operations in Sindh province. The Deputy Head of Office will be based in Sukkur, with regular travel to the field offices in Jacobabad and Kandhkot.
Key Responsibilities:
The Deputy Head of Office will have a wide range of responsibilities, encompassing both program quality and administrative support. The primary focus for the position will be on high quality technical capacity building and oversight to programming, strengthening partner relations, and CRS representation. The Deputy Head of Office will assume full Head of Office responsibilities in the absence of the Head of Office.
LEADERSHIP AND REPRESENTATION:
Provide representation of CRS with communities, external actors, donors and relevant government agents in Sindh.Gain an understanding of the donor context for Sindh and pursue opportunities for growth by leading in both donor negotiations and proposal development.PROGRAM QUALITY:
Ensure that PQ standards are maintained and programming staff are trained in appropriate PQ skillsAssess the capacity building needs of partners and provide technical assistance as needed to ensure that they have the skills needed to manage existing programs and expand to attract additional funding;Strengthen the understanding among CRS and partner staff of the principals of working in partnership, and develop strong relationships with the leadership of partner organisationsSupport programming staff in assessments and new program designLiaise with CRS Pakistan Head of Programs to ensure sharing of lessons learned, tools and systemsMANAGEMENT QUALITY:
Ensure compliance with policies and procedures in the area of finance, HR, logistics, and administration; ensure that systems comply with agency and donor standards.Ensure that the integrity of recruitment and staff development processes is maintained to a high standard, and that the culture of the offices is conducive.SECURITY:
In conjunction with the Head of Office and Security Focal Point monitor the security situation in Sindh on a daily basis and provide analysis to ensure safety of CRS staff and assets.Ensure that all security procedures are followed and understood by CRS staff and visitorsMaintain productive working relationships with security agencies inNorthern SindhSupport to the follow up on security incidents, and advise on any changes to CRS policies and procedures.Emergency Response:
As CRS/Pakistan responds to disaster situations, staff may be called upon to support emergency operations. Willingness and flexibility to perform tasks other than described in this job description and work longer hours than normal as necessary to complete critical tasks is required.
Key Working Relationships:
Internal: Head of Office, Admin/HR Manager, Program and Program Support staff inNorthern Sindh. CR, Head of Programming, Heads of Admin and Finance, Technical Advisors, and security focal person inIslamabad.
External: Government authorities, security agencies, donors, partner representatives, and local vendors.
Knowledge, skills, and abilities:
MA in international development or a similar fieldMinimum of 6-8 years of working experience in similar job within a reputable organization.Honest, trust worthy, responsible and detail oriented.Excellent communication, negotiation and interpersonal skills.Ability to work in team setting, taking initiatives and performing multiple tasksFamiliarity with program quality and management quality tools, policies and proceduresAbility to represent the Agency in high level meetings with donors and local governmentProven ability to be an effective supervisor of staff of varying levels of responsibilityKnowledge of computer software an essential skill (including Excel, Word, Outlook)Note: List of responsibilities, professional and personal skills are considered indicative and not exhaustive; actual duties may differ or change depending on office and agency priorities at the time.
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