Friday, June 08, 2012

Human Resource Coordinator

Relevant Experience:

 5-7 years

Job Description:

Job Title: Human Resources Coordinator

Department/Location: Human Resource Department, Islamabad

Reports To:

Country Representative

Supervises:

HR Manager, HR & Development Officer

Context:

CRS Pakistan started its operations in 1954 and is currently working in areas of education, HIV/AIDS, drought mitigation, water and sanitation, livelihoods, legal assistance to refugees. In addition, CRS continues to work in the areas of emergency response, disaster preparedness and mitigation.

CRS worldwide places strong emphasis on operational excellence across all its business units and Country Programs. One of the pillars on which this excellence is built is the identification, recruitment and retention of high performing individuals who demonstrate the skills, experience and knowledge for a particular position and a dedication and commitment to the core values of the agency: quality, accountability, and transparency. The HR Coordinator is responsible for the overall effective and efficient functioning of human resource components of CRS operations in Pakistan focusing on Recruitment, Performance Management, Personnel, Compensation and Benefits, and Staff care and also providing support to HR staff of field offices and partners.

Primary Responsibilities

:

?

Take the lead in improving CRS Pakistan’s talent management: proactively recruit from both outside and inside CRS Pakistan to identify, develop and place the right people in the right position at the right time in order to help the CP reach its strategic goals.

? Supervise and contribute to professional and technical development of direct reports

? Provide consistent support to HR Manager and Country Partnership Manager to build partner capacity in HR policies, procedures and standards.

? Collaborate/cooperate with Head of Admin/Finance to regularly review the CP HR policies and procedures and, as appropriate make changes and revisions to the HR manual as needed: ensure all offices and personnel are effectively and consistently implementing HR policies and procedures

? Ensure that the HR department is managed in compliance with CRS’ visionary directions with its principles of justice, solidarity, and subsidiarity

Key Responsibilities:

?

Work along with MQ Coordinator and Head of Admin/Finance to ensure that CRS Pakistan is in compliance with HR policies and procedures

? Ensure that all areas of responsibility are in compliance at all times with CRS global as well as donors and local government standards and policies which includes:

1. Performance Management System (PMS) - work with HR & Development Officer to ensure the proper implementation of the CRS Performance Management System (annual performance plans, staff development plans, coaching sessions and year end evaluations)

2. Human Resource Management (recruitment, retention, orientation, compensation/benefits, personnel, and staff care)

? Work with HR Manager and other departmental heads to ensure timely and effective recruitment of qualified candidates by following CRS policies and procedures.

? Ensure compensation policies and practices are administered to support internal equity, market competitiveness and policy adherence.

3. HR tools – Ensure the integrity (accuracy, security) of information from the HR Information Systems (e.g. HRIS, NED).

? Work with HR & Development Officer to effectively implement the learning strategy to achieve objectives/outcomes, methodologies and resources to successfully improve CRS staff learning and development needs.

? Oversee the timely updating of manuals as needed and as appropriate; ensure all offices and personnel are continuously aware of policies and procedures, and that they are being effectively implemented.

? Ensure timely implementation and adherence to audit recommendations.

? Ensure coordination, cooperation and mutual support between CRS/PK Country office and Sub offices in the area of HR

? Ensure communication and coordination with legal advisor on all important matters and vetting of important HR documents

? Conduct salary review periodically and on special requests

? Visit to field offices and review HR process and provide recommendations to field offices HoOs of any gaps or areas for improvement

Perform other activities as needed to ensure that the CRS Pakistan office(s) are managed in an effective, transparent and professional manner; assigned by Supervisor or/and CR.

Key Working Relationships:

Internal:

Management Quality Coordinator, Head of Programming, Head of Admin/Finance, Heads of Offices, Country Representative, Sub Offices HR Managers, Program and Program Support staff of country program

External:

Partners, Government of Pakistan, Other INGOs and their HR departments, Legal Advisor, Training and Capacity Building Institutes, Ministry of Labor and Human Development, Medical Life Insurance Companies, Advertising agencies

Professional Skills:

1. Master’s degree in Human Resources Management preferred, or MBA/MPA

2. Minimum of 5-7 years’ work experience in the area of Human Resources Management

3. Demonstrates a good understanding of best practices in office and human resource management.

4. Excellent communication, negotiation and personal skills

5. Computer proficient in Microsoft Office – Word, Excel, PowerPoint, Outlook, Access

6. Experience working with partner organizations in the areas of capacity building and organizational development

7. Ability to build effective teams and create a positive working environment

8. Ability to work effectively under pressure and to organize and prioritize competing activities

9. Willingness to travel and spend time in field offices at least 30% of his/her time

Personal Skills:

1. Excellent analytical and problem solving skills along with good communication and interpersonal skills

2. Good facilitation and networking skills

3. Keen ability to motivate through example; interested and adept at building capacity in others

4. Ability to effectively lead and contribute to the team

5. Ability to communicate effectively with team and a wide variety of organizations and audiences

6. Highly pro-active and self-disciplined; willing to work extra hours as needed to ensure work is completed to or beyond expectations

7. Demonstrates respect for all persons regardless of religion, class or gender

Emergency Response:

"The Head of Admin/Finance may be called upon as part of their roles and responsibilities to participate and/ or provide support in emergency response situations when and where required in consultation with their supervisor

."

Disclaimer Clause

: (Must be at the end of each Job Description). This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position


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