Information and Knowledge Management Assistant
The Refugee Affected and Hosting Areas programme (RAHA) has been designed to promote regional stability and compensate for the social, economic and environmental consequences wrought on Pakistani communities by the presence of more than 3 million Afghans over the past 30 years. For the 1.7 million registered Afghans remaining in Pakistan after the large-scale repatriation since 2002, the programme is promoting peaceful co-existence with local communities until conditions in Afghanistan are conducive for their return. The Programme: The overall objective of the RAHA programme is to improve livelihoods, rehabilitate the environment and enhance social cohesion within communities of refugee-affected and hosting areas. Public services are being improved and policies made more effective by strengthening the capacities of the government, community institutions and vulnerable groups. RAHA is a five-year initiative between the Government of Pakistan (SAFRON/CCAR/EAD), the UN System, International Donors including EC and implementing partners. Under the framework of the One UN in Pakistan, RAHA is a Joint Programme Component of the Disaster Risk Management Joint Programme within the UN Delivering as One. Duties and Responsibilities: • Server Hardware & Software – Support, maintain and administrate server hardware and software systems. Provide input in procurement of hardware and software keeping cost factor and new trends/technologies in the mind; • Documentation – Assistance with the creation, format and maintenance of network and information-systems documentation; • Network Security – Pro-actively administrate the security of server systems, messaging, mail server, firewalls and hosted systems against any kind of threats which can destroy the data; • Monitoring & Logging – Review and maintain network logging and monitoring (i.e. server performance monitors); • Information and research gathering – stay current with technology changes, applicable systems, industry trends and developments especially in Networking Infrastructure and new wireless networking trends coupled with third party power tools to optimize the performance of remote access; • Training and Facilitation – Transfer of necessary knowledge to the project staff to increase the broader understanding of Information Technologies potential; • Handling all Internet connectivity issues with ISP to provide 24*7*365 hours internet access and availability to project staff; Demonstrated ability to plan and administer the deployment of software products in a heterogeneous environment with an objective for standardization of all software and hardware which can provide the best solutions to streamline the internal operations; • Proven ability to work in a high pressure environment with multiple tasks, changing priorities, and changing resources; • High exposure to Microsoft Windows (XP Pro, 2000/2003 Server), Intel based desktops, laptops hardware and computer peripherals like printers, plotters and photo copiers; All additional technical or non-technical responsibilities and duties assigned by Management within IT/IS domains. • Engendering partnerships by working directly with early recovery partners, including local authorities, to strengthen information exchange and help advocate, inform and train in the use of IM to support early recovery coordination (e.g. participation in national inter-agency IM working group). ? Support of strategic and operational decision making by leading and overseeing the processing and analyzing of data and information and presenting it in the format most useful for analysis (e.g. standardised templates, reports, maps). • Building upon information management systems and mechanisms put into place by UNDP and the cluster lead agencies, ensures development and implementation of an information management strategy in the context of support for RAHA • Any other task assigned by the PM.
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